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Hotel · Cartagena · Bolivar

Ermita Cartagena, A Tribute Portfolio Hotel

A 4-star stay in El Cabrero, a short walk from the Coffee Museum, with an outdoor pool, Caribbean restaurant, and ocean views.

  • Outdoor swimming pool
  • Free parking
  • Pets allowed
8.4 Great 136 reviews Booking.com 8.4 · 136 reviews

About

Ermita Cartagena, A Tribute Portfolio Hotel

Ermita Cartagena, A Tribute Portfolio Hotel sits in the El Cabrero district, about a 5-minute walk from the Coffee Museum. The hotel’s outdoor swimming pool is a centerpiece, with ocean views from the sun terrace and garden area.

Dining focuses on Caribbean cuisine at the on-site restaurant, with a pool bar for drinks. The property also offers a fitness centre, meeting facilities, and a range of services including room service, laundry, and tour assistance.

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • High staff ratings — Guests consistently mention friendly, helpful service, with particular praise for team members like Yercelis and Oscar. Staff category scores high at 9.3.
  • Rooftop pool with ocean views — The outdoor swimming pool is a standout, and the rooftop pool offers views of the ocean. Guests mention enjoying the terrace and pool area.
  • Central location — A short walk from the Coffee Museum and close to the historic old town and city center, making it easy to explore Cartagena.
  • Great breakfast — Breakfast is praised for local flavors, fresh tropical fruits, and made-to-order eggs.

Worth weighing

4 to weigh
  • Mixed room ratings — While rooms are described as spacious and modern, the Rooms category scores slightly lower than Staff at 8.8, and some guests mention noise or other minor issues.
  • Price point — The from-price of £282 per night may be on the higher side for the area, though some guests note the value as reasonable (a couple mentioned $166).
  • Limited on-site parking — Free parking is available, but the hotel is in an urban area; spaces may be limited. The policy states free parking, but no details on capacity.
  • Noise potential — Given its central location and city surroundings, some rooms may experience street noise, though this is not explicitly mentioned in reviews.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior King Suite

  • 1 King-size bed

Red Queen Room

  • 1 Queen-size bed
  • Free Wi-Fi

King Suite

  • 1 King-size bed
  • Free Wi-Fi

Junior Suite

  • 1 King-size bed
  • Free Wi-Fi
  • Shower
  • Air conditioning

Premium King Room

  • 1 King-size bed
  • City view
  • Free Wi-Fi
  • Shower
  • Balcony

Deluxe King Guest Room

  • 1 King-size bed,2 Single beds,2 Single beds
  • Free Wi-Fi
  • Shower
  • Air conditioning

Twin Room

  • 2 Single beds,1 King-size bed,2 Single beds
  • Free Wi-Fi
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Outdoor swimming pool
  • Rooftop pool
  • Sun loungers
  • Sun terrace
  • Full body massage

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Coffee shop
  • Pool bar
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu
  • Happy hour

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Luggage storage
  • Safe deposit box
  • Paid airport shuttle

Business & Events

  • Meeting/Banquet facilities
  • Fitness centre
  • Leisure/TV room

General

  • Free Wi-Fi
  • Air conditioning
  • Mini-bar
  • Flat-screen TV
  • Terrace
  • Garden area
  • Lift
  • Key card access
  • No smoking on site
  • Pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 136 reviews

Guest-rated 8.4/10 from 136 reviews

Booking.com · 8.4 · 136 reviews
8.4Verified guest

“Great variety of options and the food was amazing.”

8.4Verified guest

“Perfect central spot in the middle of Jackson. For coffee or tea, try Cafe Quindio just nearby. My room was modern and cool, with a private bathroom, shower, hairdryer, and bath sheets. Paid $166.”

8.4Verified guest

“I loved the beautiful decor and peaceful vibe throughout the hotel. The accessible common areas let me enjoy the lovely terrace and rooftop pool while taking in the ocean views.”

8.4Verified guest

“The staff were excellent. Breakfast had delicious options like fresh tropical fruits and made-to-order eggs that really hit the spot.”

8.4Verified guest

“I felt like royalty. The staff, especially Yercelis and Oscar, handled everything and made my birthday special. Breakfast was a delicious spread of local flavors, and the rooftop pool views were amazing.”

8.4Verified guest

“My stay here was exceptional from check-in to check-out. The staff, including Oscar, Wilmar, Dawis, and Steven, were outstanding. The hotel’s proximity to attractions was convenient, and the boutique ambiance added to the charm.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Coffee Museum: Just a 5-minute walk away, this museum offers a look into Colombia’s coffee culture.

Historic Old Town: The hotel is close to Cartagena’s historic old town and city center, making it easy to explore colonial architecture and local shops.

Avenida Santander No 41-202, El Cabrero, Cartagena, Bolivar, 130001, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
97 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, free parking is available on site.

Are pets allowed?

Yes, pets are allowed, and pet amenities are provided.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool and a rooftop pool with sun loungers.

Is there an airport shuttle?

Yes, a paid airport shuttle is available.

What dining options are on site?

The hotel has a restaurant serving Caribbean cuisine, a pool bar, and a coffee shop. In-room breakfast is also available.

The bottom line

Ermita Cartagena offers a solid 4-star experience with a rooftop pool, ocean views, and a praised breakfast, backed by strong staff service. It’s a good choice for travelers wanting convenience and comfort, though the price may be a consideration.

8.4Best for: travelers who value service and a central base with pool views.

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